FAQ for MJ Service

中文常见答疑 https://www.mj-networks.online/?p=2432

Dear MJ users, we’re sorry that you encounter some issue while using MJ. In order to solve the problem, please check the FAQs below.  

【Q1~4: for those can’t work at all; Q5 for performance not as expected】

1. Ensure to connect MJ with WAN port, please review the set up according this this article https://www.mj-networks.online/?p=1135

       PS. If you have plug in the wrong port, you’ll need to restart the router.

2. Have you restart the router recently? Restart the router can solve most of the issues for Internet connection. Please restart the telecom modem first, or change the LAN port. Them restart MJ router, to prevent old DNS stuck in the router.

3. Check DNS setting

If you’re using other similar product previously, the DNS might be modified to or Please visit your internet settings(wifi settings) to set the DNS to Settings: Visit Wifi>MJ>Set DNS; Mac: enter System Preference – Network – Advanced – DNS to check the settings)

4. PPPoE connection type from the telecom

Modem is connected through PPPoE setting but the MJ router is set at default dhcp setting. Please contact your Internet provider to get the PPPoE set up support.

5. The performance is not as expected?

  • Check whether the DNS/Proxy is locked at or
    • Please ensure the DNS is following the router default IP (
  • Potential wifi channel conflict with your original router.
    • Visit | user/pw:admin/admin
    • Enter Advance settings – wireless(wifi) 2.4GHz, find wireless channel on the bottom right.
    • Change the channel to test on better performance

If the FAQ can’t solve your problem, please message us or email us at [email protected]. We’ll try to get back to you as soon as we could!

  • Please attached the MAC Address(printed on the back of the router) and purchase email to help us locate your purchase, thanks.

MJ Service 常见答疑

FAQ in English https://www.mj-networks.online/?p=2461

親愛的MJ用戶您好, 非常遗憾您的 MJ 遇到了问题。




1. 確認您的 MJ 是接在 WAN 孔上,设定請參考此篇教学:https://www.mj-networks.online/?p=1135

       PS. WAN 孔跟 LAN 孔若曾經有插錯,需要重啟 MJ 路由器。

2. 您的设备是否很久没有重新开机?大多数时候重启或许可以协助您解决长久没有重启导致的网路连线障碍。

您可以试著重启一下猫,或是换一个网路接孔。执行顺序是先重启猫,接着重启MJ 路由器 – 以避免路由器还是锁在舊的 DNS 解析。

3. 检查 DNS 设定

若之前有使用友商产品, DNS 有机会被自动更改成 or,请到网路设定把 DNS 改回预设的值192.168.123.1

DNS 设定

Mac设定:进入 System Preference – Network – Advanced – DNS)


4. 电信猫连线方式为PPPoE

猫(Modem)那边需要 PPPoE 连线而您使用预设的 dhcp 方式连线。请联系您的电信商获得设定 PPPoE 连线设定的方式即可正常使用。

5. 网路状态不如预期?

  • 查 DNS/PROXY 是否被绑架
    • 请确认 DNS 预设值为
  • 检查 MJ 的无线通道是否和您的 router 有冲突
    • 打开浏览器登入到后台( | user/pw:admin/admin)
    • 进入 高级设置 选项,找到无线 2.4GHz,在右方下滑找到【无线信道】
    • 请更改任意通道做测试以避免冲突

若上述常见问答无法替您解决问题,请发讯息或者邮件我们 [email protected]。 MJ团队会尽快回复您们!

请附上您的MAC Address(路由器背面)以及订购邮箱以快速排查障碍,谢谢